These Terms and Conditions (“Terms”) govern your access to and use of our website www.anna-paola.com (the “Site”) and our online store services (the “Services”). This includes both browsing and purchasing items on our store.
Please read these Terms carefully before using our Site or Services. By accessing the Site or using any Services, you agree to become bound by these Terms. If you do not agree to all terms and conditions of these Terms, do not access or use our Site or Services.
The Site and Services are owned and operated by Anna Paola S.r.l. We reserve the right to modify these Terms at any time without notice. We will alert you to any changes by updating the Last Revised date at the top of this page. Continued use of the Site or Services after a change constitutes your acceptance of the revised Terms.
Key Terms
- The “Site” refers to the website located at www.anna-paola.com and all content, services, and products provided by Anna Paola S.r.l. at or through the Site.
- “Services” refers to all features, applications, content and downloads that we make available through the Site.
- “You” or “Your” refers to the individual accessing the Site or Services. If you access the Site or Services on behalf of another person or entity, “You” includes you and that person/entity.
Privacy Policy
Please refer to our Privacy Policy for information about how we collect, use and disclose personal information from our users. You acknowledge and agree that your use of the Site and Services is subject to our Privacy Policy.
Eligibility to Use the Site and Services
You must be at least 18 years old to access or use the Site or Services in any manner. By accessing or using the Site or Services, you represent and warrant that:
- You are at least 18 years old
- All registration information you submit is truthful and accurate
- You will maintain the accuracy of your information
If we have reason to believe you are under 18, we will terminate your account and prohibit you from accessing or using the Site or Services.
Site Access and Use
Anna Paola S.r.l. grants you a limited, nonexclusive, nontransferable license to access and use the Site and Services for which you have paid all required fees solely for your own lawful purposes. You agree to use the Site and Services only for their intended purpose.
You may not:
- Copy, modify, distribute, sell, or lease any part of the Site or Services
- Reverse engineer or attempt to extract source code from the Site or Services
- Use the Site or Services for any unlawful purpose
- Use automated means to access the Site or Services such as scraping or scripted collection
- Interfere with the proper operation of the Site or Services
- Violate any laws, third party rights, or our Terms and Policies
Any unauthorized use terminates your license to access and use the Site or Services.
User Accounts
To access certain features, you may be required to register for an account. When you register for an account, you must provide truthful and accurate information. You are solely responsible for activity that occurs under your account.
You must safeguard your account credentials and not share your account information with others. You must notify us immediately of any unauthorized account use or security breach. You are responsible for logging out of your account after sessions.
We are not liable for any loss or damages from your failure to protect account access and security.
User Content
Users may have opportunities to submit or upload content to the Site or Services (“User Content”). You retain full ownership to your User Content. You grant us an unlimited, worldwide, perpetual, royalty-free license to reuse, store, display, reproduce, modify for formatting purposes, distribute, and promote your User Content on the Site or Services.
User Content must not violate any laws or third party rights. We reserve the right to remove or disable any User Content at any time for any reason without liability. We may suspend or terminate your account if you submit illegal or inappropriate User Content.
Purchasing Products
To make a purchase on our store, you must provide a valid credit card and shipping address. All payment information is processed by secure third party payment processors. We do not directly collect or store full credit card information.
Available quantities, prices, discounts, shipping costs and options are subject to change without notice. Prices displayed at checkout will reflect the total purchase amount including items cost, taxes, shipping, handling, discounts, and currency exchange rates (if applicable). Unless otherwise stated, all prices are final and confirmed at the time your order is placed.
We attempt to be as accurate as possible but shall not be liable for any errors in product descriptions, photography, pricing, shipping costs, or availability. We reserve the right to refuse or cancel any order for any reason prior to shipment. If we cancel an order due to errors, you will not be charged.
Pre-orders
We may allow you to pre-order certain products to be shipped when they become available at a future date. By placing a pre-order, you agree to the stated price and shipping cost regardless of any changes that may occur before fulfillment. Pre-ordered items are non-refundable unless the product materially differs upon fulfillment from what was described at the time of pre-order.
Shipping Policy
We will ship your order according to the shipping method chosen at checkout. Shipping costs and delivery estimates are displayed during checkout based on your shipping address. Applicable taxes and import duties (for international shipping) are additional.
You agree that the delivery address provided at checkout is accurate and complete to enable successful order delivery. Failure to provide a valid shipping address may result in significant order delays or cancellations. Refused or failed deliveries due to incorrect or incomplete addresses will incur additional shipping fees if reshipped.
We will provide an estimated shipment and delivery date during checkout and in your order confirmation email based on stock availability and selected shipping method. We will make reasonable efforts to fulfill and ship your order according to these estimates. However, actual ship date and delivery date may vary due to changes in supply, inventory, or customer demand that are beyond our control.
We will keep you informed of any delays and schedule changes via email. You can also check your Order Status in your account dashboard.
Risk of Loss and Title
All items purchased from us are made pursuant to a shipment contract. Title and risk of loss pass to you upon delivery to the carrier.
Product Specifications
We attempt to be as accurate as possible with product images and descriptions on our store, but actual colors and finishes may differ from the images. We work directly with our suppliers to ensure you receive the quality products matching what was described at the time of purchase.
Returns and Refunds
Please see our Returns and Refunds Policy for information on how to return products purchased on our Site.
Third Party Services
The Site or Services may integrate with or link to third party services, such as payment gateways, shipping providers, social media sites, and ad networks. Linked services are not part of the Site or Services. We do not endorse or assume liability for third party sites or services. You should review the terms and privacy policies of third party sites and services.
Intellectual Property Rights
All content on the Site and Services, including the logos, documents, text, graphics, images, photographs, videos, music, sounds and other materials are owned by either us or our third party licensors. All rights not expressly granted are reserved.
No material from the Site or Services may be copied, downloaded, reproduced, republished, sold, modified or otherwise exploited in any way without our express written permission. You may not create derivative works from Site or Service content or use any framing techniques to enclose our intellectual property without prior consent.
Copyright Infringement
Under the US Digital Millennium Copyright Act and other applicable laws, we have adopted a policy that we will terminate user access to the Site or Services if a user is a repeat copyright infringer. We reserve the right to limit access to the Site or Services at any time with or without notice for any reason.
Feedback
Any comments, feedback, suggestions, or ideas that you provide related to the Site or Services (collectively “Feedback”) will be considered non-confidential. You hereby grant an unlimited, worldwide, perpetual, irrevocable, non-exclusive, royalty-free license to use, reproduce, modify, distribute, publish, and commercialize the Feedback in any manner without compensation to you.
Disclaimers
THE SITE AND SERVICES ARE PROVIDED “AS-IS” WITH NO WARRANTIES. WE EXPRESSLY DISCLAIM ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT SITE OR SERVICES WILL OPERATE ERROR-FREE OR THAT THE SITE OR SERVICES ARE FREE OF VIRUSES AND OTHER HARMFUL COMPONENTS. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND SERVICES.
SOME JURISDICTIONS LIMIT OR DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES. THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU TO THE EXTENT THE JURISDICTION’S LAWS ARE APPLICABLE.
Limitation of Liability
WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS OR OTHER CONSEQUENTIAL, SPECIAL, PUNITIVE, INCIDENTAL, OR INDIRECT DAMAGES ARISING FROM YOUR USE OF THE SITE OR SERVICES.
OUR MAXIMUM LIABILITY FOR ANY DAMAGES OR LOSSES RELATED TO THE SITE OR SERVICES IS LIMITED TO THE GREATER OF $100 USD OR THE AMOUNT PAID BY YOU TO US IN THE LAST SIX MONTHS.
SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES LIKE INCIDENTAL OR CONSEQUENTIAL DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT THE JURISDICTION’S LAWS ARE APPLICABLE.
Indemnification
You agree to defend, hold harmless, and indemnify us, our subsidiaries, affiliates, officers, agents and other partners from any losses, damages, judgments, awards, costs, expenses, or liability arising from or related to your use of the Site or Services or violation of these Terms.
Governing Law
These Terms shall be governed by the laws of the Country of Italy without giving effect to conflict of law principles. You agree that any claim or dispute related to the Site or Services must be brought exclusively in the federal or state court located in Milan, Italy.
Termination
You may stop using the Site and Services at any time with or without notice.
We reserve the right to suspend or terminate your access and use of the Site or Services immediately for any reason, including breach of these Terms. We shall not be liable to you for any damages related to terminating these Terms.
Upon termination, all licenses granted to you will immediately terminate. We will not refund any fees paid in advance for unused Services. After termination, we may delete or deactivate your account and all related data.
The following sections survive termination: Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification, and Governing Law.
Changes to the Terms
We may amend these Terms from time to time to add new or additional terms or to modify or remove terms. Unless otherwise required by law, changes become effective when published on this page. You will be notified when material changes are made to these Terms. Your continued use of our Site or Services constitutes acceptance of the amended Terms. If you do not wish to continue using the Site or Services under the new Terms, you may terminate these Terms as provided above.
Entire Agreement
These Terms constitute the entire agreement between you and Anna Paola S.r.l. regarding your access to and use of our Site and Services. These Terms supersede any prior agreements or negotiations.
Severability
If any provision of these Terms is held invalid, illegal or unenforceable, the remaining provisions will remain in effect. If any material limitation or restriction is held unenforceable, it will be automatically modified to the least restrictive version permitted by law.
Contact Us
Please contact us with any questions regarding these Terms.
Anna Paola S.r.l.
123 Leather Lane
Florence, Italy 10101
Email: [email protected]
Effective Date: January 1, 2023
